We think (and hope) that you will like our services, but if you do not, you may request a refund by contacting our Billing department.

Web Hosting

You may request a full refund for your hosting service no more than 14 calendar days after service activation.

You are responsible for downloading a backup of all of your files, databases, emails, and any other important information stored in your hosting account before requesting your refund.

Web Hosting Dedicated IP

All Dedicated IP purchases are non-refundable. All sales are final.

SSL Certificates

You may request a full refund for your SSL certificate no more than 30 calendar days after purchase, regardless of activation date.

Weebly Website Builder

You may request a full refund for your Weebly subscription no more than 30 calendar days after purchase, regardless of activation date.

SpamExperts

You may request a full refund for your SpamExperts subscription no more than 5 calendar days after purchase, regardless of activation date.

SiteLock

You may request a full refund for your SiteLock service no more than 5 calendar days after purchase, regardless of activation date.

SiteLock VPN

You may request a full refund for your SiteLock VPN service no more than 5 calendar days after purchase, regardless of activation date.

CodeGuard

You may request a full refund for your CodeGuard service no more than 30 calendar days after purchase, regardless of activation date.

Domains

Domain registration, transfer, and renewal sales are final and non-refundable. ID Protection purchaes are also final and non-refundable.

Invoices For anything else

Invoice payments are refundable on a case-by-case basis by contacting our Billing department.

Overpayments will be applied as credit to your account.

If you believe there is an error with your invoice, invoice payment, or something else related to your invoice, please contact our Billing department.

Credits/Funds

Any credit/fund deposits are non-refundable.

Credits/funds will automatically be applied to invoices.

Payment Methods

If you paid with PayPal, a bank account (ACH), or your credit/debit card, we will refund the amount to your original payment method OR if you’d like, apply it as a credit to your account. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

If you paid via check or cash, the refund amount will be applied as credit to your account.

Refund Payment Methods

PayPal

Due to PayPal restrictions, we may only process PayPal refunds up to 60 days after payment. After the 60 days is up, we may, on a case-by-case basis, provide refunds as a credit to your account.

Credit/Debit Card Not through PayPal

There are no restrictions to regular credit/debit card payments.

Merchandise

All Oznorts Merch sales are final and non-refundable. If your merch arrives damaged, we will, on a case-by-case basis, work with you to find a solution for your problem.

Returns Other, Non-Electronic Products

For non-electronic products, the item must be in the same conditions that you received it. Your item must be in the original packaging.

Your item also needs to have the receipt or proof of purchase.

Refunds Other, Non-Electronic Products

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If you return is approved, we will initiate a refund according to the Payment Methods section (above) in this policy.

Shipping Non-Electronic Products

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contacting Us

If you have any questions about our Return and Refund Policy, please contact our Billing department.